Privacy Policy

Pure Glow Health (“we”, “us”) respects your privacy. This policy explains how we collect, use and protect your personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information we collect

When you place an order, contact us or join our mailing list we may collect your name, email address, phone number, delivery and billing address, order details and any messages you send us. Our website also collects basic technical information such as your browser type and pages visited, using cookies.

How we use it

We use your information to process and deliver your orders, contact you about your order, respond to enquiries, send order and delivery updates, send marketing emails if you have agreed to receive them, and improve our website and service.

Who we share it with

We only share your information with service providers who help us run our business, such as couriers and delivery partners, our website host, our customer relationship and email platform, and analytics providers. They may only use it to provide their service to us. We do not sell your personal information.

Marketing

You can unsubscribe from marketing emails at any time using the link in the email or by contacting us.

Security and storage

We take reasonable steps to protect your information from misuse, loss and unauthorised access. Some of our service providers may store data outside Australia.

Access and correction

You can ask to access or correct the personal information we hold about you by contacting us.

Complaints

If you have a privacy concern, contact us first and we will respond within 30 days. If you are not satisfied, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).

Contact us

Pure Glow Health, 162 Grand Boulevard, Joondalup WA 6027. Email info@pureglowhealth.com.au, phone (+61) 434 709 716.